Reliable IT for Surrey businesses, from a team you can actually call
Managed IT, cybersecurity, phones and custom microapps for one flat price per person. A real person in BC usually replies within 15 minutes, and before you sign, you can call our clients and ask them how we do.
- Engineering-led: UBC & BCIT, P.Eng & AScT
- Prices on the website
- No annual contract
- 30-day trial
Get a free IT assessment
Takes 30 seconds. A real person replies, usually within 15 minutes during business hours.
What Surrey business owners tell us before they switch
These are the reasons people call us. Every one of them has a fix.
Our IT guy takes days to call back.
We usually reply in about 15 minutes, and there is always someone available, not just one person.
We got a fake invoice email and almost paid it.
Email filtering, MFA, sign-in monitoring and a simple call-back rule stop most payment fraud.
Every month the bill is different.
One flat price per person. Projects are quoted before we start. No surprise invoices.
Nobody knows where our passwords and files are.
We document everything: accounts, devices, network, vendors. It belongs to you.
We still do so much on paper.
Microapps turn clipboards and spreadsheets into simple tools, and they are included.
How do we know you are any good?
Call our clients. We give you names and numbers before you sign.
Everything your business runs on, handled by one team
One number to call for computers, security, email, phones, Wi-Fi, cabling and cameras, plus the custom tools that make your team faster.
Managed IT Services
Your outsourced IT department. We become your IT department.
Learn moreIT Help Desk & Support
Real people, fast answers. When something breaks, your staff reach a real person in BC by phone, live chat, email or ticket.
Learn moreCybersecurity
24/7 protection for small business. Most small businesses are breached through a fake invoice email or a reused password.
Learn moreBackup & Disaster Recovery
Never lose a file. Your email, files and servers are backed up every night to a separate, secure location, with an optional on-site copy for fast restores.
Learn moreMicrosoft 365 & Google Workspace
Email, files and Teams done right. The tools your team uses all day should just work.
Learn moreMicroapps & Automation
Included with our managed services. If your team does the same task on paper, in a spreadsheet or by re-typing it into another system, we can probably automate it.
Learn moreBusiness Phone Systems
Free setup, wholesale call rates. Keep your number and pay far less.
Learn moreNetwork Cabling
Cat6, fibre, racks done cleanly. Bad cabling causes problems that look like "slow internet" for years.
Learn moreWi-Fi, Firewalls & Networking
Fast, secure office networks. Dead zones in the warehouse, a consumer router from the internet provider and the same Wi-Fi password since 2016 are normal in a lot of Surrey businesses.
Learn moreCameras & Access Control
See and control your property. Cameras you can actually see on your phone, footage you can find when you need it, and doors that open with a fob instead of a dozen copied keys.
Learn moreComputers, Phones & Devices
Set up, secured and tracked. We set up every PC, Mac, iPhone, iPad and Android device the same way, keep them updated automatically and track who has what.
Learn moreCyber Insurance & Compliance
Questionnaires and requirements handled. Insurers, large customers and regulators now ask detailed security questions.
Learn moreMicroapps: we automate the work your team does by hand
If a process lives on paper, in a spreadsheet or in someone's head, we can usually turn it into a simple tool. Microapps are included with our managed IT services. Here are real examples.
Built around how your team already works
Show us the clipboard, the spreadsheet or the email chain. We build a simple tool on your phone or computer, usually on Microsoft 365 you already pay for, and we maintain it as part of your plan.
- Working first version in days, not months
- Your data stays yours
- Included with managed IT services
Driver pre-trip inspections on the phone
Before: Paper inspection sheets go missing and defects get reported days late.
After: Drivers tap through a checklist with photos. Defects alert the shop instantly and every report is filed by unit and date.
Daily site reports
Before: Foremen fill out reports at night, if at all.
After: A two-minute phone form with photos, crew count and weather, saved to the job folder and emailed to the PM.
New patient intake
Before: Clipboards, scanning and retyping at the front desk.
After: Patients fill a secure form before the visit. Staff review it instead of retyping it.
Client document collection
Before: Chasing T4s, receipts and bank statements by email every spring.
After: Each client gets a checklist link. Uploads land in their folder and the checklist updates itself.
Digital vehicle inspection
Before: Technicians write notes that customers never see.
After: Techs take photos and tick items on a tablet. Customers get a clear report to approve work by text.
Food safety temperature logs
Before: Paper logs filled in at the end of the shift.
After: Staff log fridge and hot-holding temps on a tablet with reminders. Ready for the health inspector.
Call our clients before you sign anything
Every IT company says they are responsive. We would rather you hear it from the people who pay us. Before you commit, we give you the names and phone numbers of current clients in the Lower Mainland, ideally in your industry, and you call them yourself.
- Ask for references. On your assessment call, tell us your industry and size.
- We send two or three contacts. Real local businesses we support today, with the person to ask for and their number.
- You call them, without us on the line. Ask how fast we respond, what went wrong and how we handled it.
Questions worth asking our clients
- When something breaks, how long until a person actually helps?
- Have they ever had a security scare, and what did we do?
- Have they ever had a surprise bill from us?
- Would they switch away from us, and why not?
Built for the businesses that make Surrey work
Trucking, construction, manufacturing, farms, clinics and family businesses each need something different. We set up IT for how you actually work.
Trucking & Logistics
Dispatch, ELDs, drivers on the road
Construction & Trades
Office, field crews and job sites
Manufacturing
Plants, ERP and shop-floor systems
Agriculture & Greenhouses
Farms, greenhouses and packing
Dental & Medical Clinics
Clinics, dental and physio
Accounting & Bookkeeping
Tax season without IT stress
Law Firms & Notaries
Privilege, privacy and deadlines
Real Estate & Mortgage
Agents, brokerages and brokers
Automotive & Body Shops
Dealers, repair and ICBC shops
Retail & Grocery
Stores, POS and multiple locations
Restaurants & Food Production
Kitchens, POS, delivery tablets
Warehousing & Distribution
Scanners, Wi-Fi and WMS
Non-Profits & Community
Charities, societies, programs
Professional Offices
Insurance, immigration, consulting
IT run by people trained as electrical engineers
Our team was started by alumni of UBC and BCIT electrical and computer engineering, and our leadership includes a BC Professional Engineer (P.Eng) and a Registered Applied Science Technologist (AScT).
What that means for you is simple: we design networks properly, we document everything, and we fix the cause of a problem instead of rebooting it and hoping. We understand IT all the way down to the electrical signal that carries data through your network cables.
We provide IT, network and low voltage services. We do not provide professional engineering services or seal engineering drawings; when a stamped design is required, we work with your engineer of record.
Our prices are on the website
Most IT companies make you sit through a sales call to find out what they cost. Here is ours: per user, per month, one device per user included.
Standard
One device per user included. CAD, plus tax.
- Unlimited remote help desk
- Device setup, patching and 24/7 monitoring
- 24/7 managed threat detection and response
- Email filtering, password manager and MFA
- Nightly cloud backup of email and files
- Microsoft 365 or Google Workspace admin
- Microapps included
- Free business phone setup
Complete
One device per user included. CAD, plus tax.
- Everything in Standard
- Staff security training and phishing tests
- Employee activity reporting (optional)
- Licences bundled into one bill
- Quarterly planning check-ins
- Cyber insurance questionnaire support
- More microapp time each quarter
Premium
One device per user included. CAD, plus tax.
- Everything in Complete
- Extra security tooling and logging
- Written policies and evidence for auditors
- Priority projects and reporting
- For firms with insurer, partner or regulator requirements
15 devices included · microapps included · free phone setup · free website
CAD, plus tax. Hardware, extra devices and projects like cabling or cameras are quoted separately before any work starts. Full pricing details.
How we take over from your current IT
No downtime, no awkward conversations. We handle the handover with your old provider.
Free assessment
About an hour, on site or by video. We check security, backups, email, phones and devices, and show you what we find.
Clear price
A one-page proposal with a flat monthly price per person. Call our references before you decide.
We take over
We collect passwords and records from your old provider, enroll every device and fix urgent risks first. No downtime.
Ongoing care
Your team calls us for anything. You get a monthly report, regular check-ins and microapps that save you time.
Serving every part of Surrey
From Newton and Whalley to Campbell Heights and South Surrey, plus Delta, Langley and the rest of the Lower Mainland. On-site when you need us, remote in minutes when you do not.
- Newton
- City Centre & Whalley
- Guildford
- Fleetwood
- Cloverdale
- South Surrey
- Campbell Heights
- Port Kells
- Bridgeview & North Surrey
- Delta
- Langley
- White Rock
- Burnaby
- New Westminster
- Coquitlam
- Abbotsford
- Vancouver
Straight answers
How much do managed IT services cost in Surrey?
Our plans are $100, $150 and $200 per user per month, with one device per user included. Most businesses choose Standard or Complete. See pricing.
Which areas do you serve?
All of Surrey, plus Delta, Langley, White Rock and the rest of the Lower Mainland. On-site when needed, remote support anywhere in BC.
How fast do you respond?
Usually within 15 minutes during business hours, by phone, live chat, email or ticket. Security monitoring runs 24/7.
Can we really call your clients?
Yes. Before you sign, we give you the names and phone numbers of current Lower Mainland clients, ideally in your industry.
What are microapps?
Small custom tools that automate one process, like an inspection form or a document checklist. They are included with our managed IT services.
Is there a contract?
No annual lock-in. New clients can start with a 30-day no-obligation trial of managed services.
Who is behind IT Surrey?
A BC team led by UBC and BCIT electrical and computer engineering alumni, with a P.Eng and an AScT in leadership and more than 18 years in business IT.
Do you do cabling and cameras too?
Yes. Network cabling, Wi-Fi, security cameras and access control are done by the same team, with permits pulled where required.
Talk to an IT company that answers the phone
Book a free, no-pressure IT assessment. We look at your security, backups, email and phones, then tell you plainly what we would fix. Before you decide, we give you the names and phone numbers of current clients to call.
- Call 778-826-0464
- Live chat or call from your browser
- Email info@itsurrey.ca
- A real person in BC, usually within 15 minutes
Get a free IT assessment
Tell us a little about your business. A real person replies, usually within 15 minutes during business hours.